1. Information We Collect

When you use NotebookLM, we may collect the following types of information:

Account information: email address and name when you sign up.
Documents and content: files, PDFs, URLs, and other materials you upload for analysis.
Usage data: how you interact with the app, including queries, features used, and session duration.
Device data: browser type, operating system, IP address, and referring pages collected automatically via cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the NotebookLM service.
Process and analyse the documents you upload to generate summaries, quizzes, flashcards, and AI podcasts.
Send you service-related communications (e.g., account confirmations, security alerts).
Personalise your experience and remember your preferences.
Monitor for abuse, fraud, and security threats.

3. Your Documents & AI Processing

Documents you upload are processed by our AI systems solely to provide the features you request (summaries, audio overviews, Q&A, etc.). We do not use your private documents to train our AI models without your explicit consent. You retain ownership of all content you upload.

4. Data Sharing

We do not sell your personal information. We may share data with:

Service providers: trusted third parties that help us operate the platform (cloud hosting, analytics, email delivery) under strict confidentiality agreements.
Legal requirements: when required by law or to protect the rights and safety of our users.

5. Cookies & Tracking

We use essential cookies to keep you signed in and remember your settings. We also use analytics cookies (e.g., Google Analytics) to understand how the service is used in aggregate. You can disable non-essential cookies in your browser settings at any time.

6. Data Retention

We retain your account data for as long as your account is active. Uploaded documents are retained until you delete them or close your account. Analytics data is kept in anonymised form for up to 26 months.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to or restrict certain processing.
Export your data in a portable format.

To exercise any of these rights, contact us at the address below.

8. Security

We use industry-standard encryption (TLS in transit, AES-256 at rest) and access controls to protect your data. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

9. Children's Privacy

NotebookLM is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. Continued use of the service after changes constitutes acceptance.

11. Contact Us

If you have questions about this Privacy Policy, please reach out via our contact page.